Special Information covid19

Dear customers, 

Our company continues to function normally, offering the services and personalised attention as it has done up to now. All our suppliers and logistics collaborators have confirmed that they are maintaining the services, adapting them to this extraordinary situation we are experiencing and, of course, applying the necessary safety conditions for everyone.

Information on delivery times and shipments.

Although our activity and that of our collaborators is being normal, we ask for understanding in the case that there is a delay in delivery, beyond our control, since the transit times of our logistic collaborators, both in departure and arrival of the shipments, may be affected and we cannot guarantee that our standard times will be maintained.

Should this occur, ClimaMarket is committed to informing all our clients about the availability and possible restrictions on delivery times and schedules, so that all our clients can manage their expectations in an appropriate manner.

Please note that for the proper development of transport at this time we must ensure that the receiver of the goods is prepared to receive their orders to avoid rejection of them. 

Likewise, we will offer our customers, in the event that deliveries are impossible or may be delayed beyond the established deadline, the option of sending the orders once the current situation has been overcome or reimbursing them if delivery is not feasible.

Our commitment is always based on trust and establishing fluid communication with all our customers and keeping them informed about the status of their orders through the communication channels available to us.

We want to launch a message of encouragement and solidarity at this time, wishing that your family and work environment is affected as little as possible.

Coronavirus disease (COVID-19): Ventilation and air conditioning

What is ventilation?

Ventilation is the intentional introduction of fresh air into a space while the stale air is removed. It is done to maintain the quality of air in that space.

What is WHO doing to address ventilation in the context of COVID-19?

WHO has contributed to guidance on ventilation and air-conditioning systems in the context of COVID-19, available here.

WHO works closely with the World Meteorological Organization Joint Office for Climate and Health and the United States National Oceanic and Atmospheric Administration (NOAA) through the Global Heat Health Information Network to develop and update this guidance.

More Q&As on COVID-19 and ventilation in public spaces and buildings are available here.

Can I use air conditioning in the context of COVID-19?

Heating, ventilation and air-conditioning (HVAC) systems are used to maintain indoor air temperature and humidity at healthy and comfortable levels. A well-maintained and operated system can reduce the spread of COVID-19 in indoor spaces by increasing the rate of air change, reducing recirculation of air and increasing the use of outdoor air. Recirculation modes (which recirculate the air) should not be used. HVAC systems should be regularly inspected, maintained, and cleaned.

Can fans be used safely in indoor spaces?

At home, table or pedestal fans are safe for air circulation among family members living together who are not infected with the virus that causes COVID-19. However, fans should be avoided when people who are not part of the immediate family are visiting, since some people could have the virus despite not having symptoms. Air blowing from an infected person directly at another in closed spaces may increase the transmission of the virus from one person to another.

At home, offices or school, if the use of table or pedestal fan is unavoidable, it is important to increase outdoor air changes by opening windows and minimize the air blowing from one person (or group of people) to another person (or group of people).

The use of ceiling fans can improve circulation of outside air and avoid pockets of stagnant air in occupied space. However, it is critical to maintain good outdoor ventilation when using ceiling fans. An efficient way to increase outdoor air exchange is by opening windows.

How can ventilation reduce the risk of contracting COVID-19 in airplanes?

Some airplanes have cabin air filtration systems equipped with HEPA filters which can remove viruses and germs quickly, minimizing the duration of the exposure to any potential infectious materials produced by a cough or sneeze. The cabin air system is designed to operate most efficiently by delivering approximately 50 percent outside air and 50 percent filtered, recirculated air. The air supply is essentially sterile and particle-free. However, adequate ventilation is just one of the preventive measures to reduce the risk of COVID-19 transmission. Other important measures include maintaining physical distance of at least 1 meter whenever possible, frequent hand hygiene and wearing a mask. Passengers should check with the airline company and the national or local guidelines about when and where to wear a mask while flying.